Contact Us

Get in touch with our customer service team by filling out the form below.

We're online between 11am-11pm NZST on weekdays.

Due to higher-than-normal volumes, our team is working diligently to provide the most thorough resolutions for everyone. This may mean we take a bit longer than usual (up to 7 days in some cases), but if you can bear with us, we'll respond as quickly as possible.

We understand how frustrating waiting for an update can be. Please avoid sending multiple messages across our channels for the same issue. Every message is reviewed separately, so sticking to one message per issue helps us get back to you faster. We appreciate your understanding.

For general questions, please see our FAQs.