For best chance of delivery before Christmas orders must be placed by Tuesday December 14*.
tuesday december 14*
How do I track my delivery?
Once your item has been shipped you will receive an email from us with your tracking details. If you haven't received this, please check your junk mail. If you need to get in contact with us about the whereabouts of your order, please contact us here.
How long does shipping take?
Please allow five business days for dispatch due to a reduction in staff in our Auckland warehouse. Shipping to the North Island takes 1-2 business days from dispatch, and to the South Island takes 2-3 business days from dispatch. For rural locations or orders containing Dangerous Goods (Fragrance Diffusers/Hand Sanitiser) please allow for an additional 2 business days.
*All delivery timeframes are an estimate only and Glasshouse Fragrances will not be liable to you for losses suffered or incurred due to delivery delays. You may experience longer delivery times due to NZPost delivery issues that are unforeseen or unavoidable beyond our reasonable control. For up to date delivery information please refer to the NZPost website.
How much is shipping?
Delivery is $6.99, or free for orders over $100.